Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Trendyloomz. By accessing our website and purchasing products from us, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information provided by you is accurate and complete.
  • You will not use our products or services for any unlawful purpose.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

We strive to display product descriptions, images, specifications, and pricing as accurately as possible.

However:

  • Product colors may vary depending on device screens and lighting conditions.
  • Minor variations in design, packaging, dimensions, or appearance may occur.
  • We do not guarantee that product images will perfectly match the actual product in every case.

All products are subject to availability.

We reserve the right to discontinue any product at any time without prior notice.

3. Pricing & Billing

All prices displayed on our website are in Indian Rupees (INR).

We reserve the right to:

  • Modify prices without notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

If a pricing error occurs after an order has been placed, we may contact you regarding the correction or issue a full refund.

4. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel suspicious, fraudulent, or high-risk orders.
  • Verify customer information before dispatch.

Orders may be cancelled if:

  • Product stock becomes unavailable.
  • Incorrect customer information is provided.
  • Payment verification fails.
  • Fraudulent activity is suspected.

5. Cash on Delivery (COD)

For Cash on Delivery orders:

  • Customers must provide accurate contact details.
  • Orders may be verified through phone call, SMS, WhatsApp, or email.
  • Failure to respond to verification attempts may result in cancellation.

Repeated refusal of COD orders may result in permanent restriction from future COD purchases.

6. Shipping & Delivery

Delivery timelines are estimates only.

Delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Remote location service limitations

Trendyloomz shall not be liable for delays caused by third-party logistics providers.

7. Returns, Refunds & Replacements

All returns, refunds, and replacement requests are governed by our Refund, Return & Replacement Policy.

Customers must follow all proof requirements, including unboxing videos and AWB verification where applicable.

Failure to comply with the policy may result in rejection of the claim.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Text content

is the property of Trendyloomz and may not be copied, reproduced, distributed, or used without written permission.

9. Prohibited Activities

Users may not:

  • Use the website for illegal purposes.
  • Attempt to hack, disrupt, or interfere with website operations.
  • Submit false information.
  • Engage in fraudulent transactions.
  • Abuse customer support staff.
  • Use automated systems or bots without authorization.

Violation of these terms may result in account restriction or legal action.

10. Limitation of Liability

To the maximum extent permitted by law:

Trendyloomz shall not be liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Delays caused by third-party service providers

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

11. Fraud Prevention

We reserve the right to:

  • Investigate suspicious transactions.
  • Verify customer identity when necessary.
  • Refuse service to individuals engaging in fraudulent activities.
  • Share information with payment processors, courier partners, or law enforcement agencies where legally required.

Fraudulent refund claims, chargeback abuse, or intentional misuse of our policies may result in legal action.

12. Third-Party Services

Our website may use third-party services, including:

  • Payment gateways
  • Shipping providers
  • Analytics tools
  • Marketing platforms

We are not responsible for the policies, practices, or actions of third-party service providers.

13. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review these terms periodically.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Jammu & Kashmir, India.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

Email: support@trendyloomz.com

Business Name: Trendyloomz

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.